Hamster London Gift Voucher Blue

• The voucher is linked to a membership program and is valid for 12 months from the enrollment date.
• This card is your official membership ID and must be presented to redeem offers, vouchers, and gifts.
• The type of offers, vouchers, and gifts provided is at the sole discretion of the company.
• You must present the physical card at the time of purchase. Photocopies or damaged cards will not be accepted.
• The card remains valid until the date specified under the “Valid Till” section on the card.
• Hamster London is not responsible for lost cards, and no replacements or compensation will be provided for a lost card.
• Hamster London reserves the right to change or withdraw any terms and conditions of the membership without prior notice.
• All decisions by the company regarding these terms are final and binding. No correspondence will be entertained.
• The offer is subject to Force Majeure conditions (events beyond the company’s control).
• Any disputes related to this offer will be subject to the exclusive jurisdiction of the courts in Delhi.

We strive to provide top-quality products and accept exchanges only for items with manufacturing defects or damage.

Exchange Policy:

• Requests must be initiated within 48 hours of delivery by emailing customercare@hamsterlondon.com with photos and details.
• Products must be unused, in original packaging, and with intact tags.
• Exchanges are available within 7 days for orders shipped within India.
• Customers must ship the product back at their cost or opt for a pickup (courier charges apply).
• Exchange items must be of equal or higher value.
• No exchanges/returns for discounted or customized products.

Refund Policy:

• Refunds are not available. Customers can return products for a credit note (valid for 12 months).
• The return shipping cost is the customer's responsibility.

Cancellations:

• Orders can be canceled before shipping by calling +91 85953 46561. Post-shipping, cancellations are not allowed, but exchanges can be requested.

Note:

• Exchanges are allowed only once per order.
• Minor design or color variations are not eligible for returns/exchanges.